Frequently Asked Questions
Everything you need to know about our vibrant world.
Where does FARM Rio ship from?
Most orders are shipped directly from our warehouse in Brazil or our fulfillment centers in the United States to ensure your colorful pieces arrive as quickly as possible.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of the delivery date.
How do I know which size to choose?
You can find a detailed size guide on each product page. Our designs often have a relaxed fit, so we recommend checking the specific measurements for the best experience.
Are your products sustainably made?
Yes, sustainability is at our core. We are a Carbon Neutral company and for every purchase made on our website, we plant one tree in the Amazon Rainforest through our partnership with One Tree Planted.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.